If levels don’t appear, run through the checklist:
- Is the service running? The OLIMP service should be active (green) in the Navigator.
- Server access? Either the OLIMP_Updater service is running with DLL allowed (check it is shown as running in the Navigator), or https://olimpex.pro is added in Expert Advisors options.
- Real account? Free access works only on a real account.
- Instrument supported? See the instrument list on the Features page.
- Give it a minute. After the first start the service needs a little time to load data.
If everything checks out but there’s still no data, message support on Telegram and we’ll help.